Media & Education,
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Articles and essays about distance learning
by Judah Ken Freed

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Imagining Options & Outcomes .

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MEDIA
VISIONS
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Educational Media
Visions & Strategies
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by Ken Freed

The surest way to grow the global market for educational media is to grow the global audience of educated people.
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Predicting the future market for educational media is like trying to drive down the road by looking in the rearview mirror. We're liable to run into some unforeseen realities. Hidden curves await ahead.

A case in point was cited during a PBS interview with American money manager Michael Milken. Few market watchers ten years ago, Milken told Charlie Rose, ever believed that 15 percent of the "Fortune 500" companies for FY 1997 would be integrated health care providers. Over the next decade, similar market forces will drive the growth of educational media companies toward similar prominence. Taking a longer view of the global economy, Milken says, "The best use of private capital is creating value to society."

How can the production and delivery of educational media content and services prove as profitable as any health care enterprises? Do the markets share the same foundational factors? Yes and no. Both provide essential community services and accrue value with every service rendered. In both markets, shiny whiz-bang apparatus increases demand.

What's the key difference? For good health care companies, the healthier each generation becomes, the less people need health care provisions, the less they demand access to the latest technologies. Medical services with integrity are seeking to put themselves out of business by keeping people healthy.

In the educational marketplace, however, the demand for educational products and services renews itself in every generation. If the young are educated more openly than their parents, they tend to become lifelong learners. The more we learn, the more we want access to learning sources, from books to online tutors.

People value goods and services that improve their quality of life. Accounting for the daily appreciation in market value enjoyed by any local, regional, national, or world venture deemed a "community asset," educational media companies now are learning how to prosper by cooperating with the self-renewing nature of the education marketplace in every generation. Could the entire educational media industry one day surpass the health care industry as a segment of GNP? Will every media company one day want in the game?
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Choosing Lanes on the
Information Superhighway

We've always had to adapt ourselves to each media content display platform, like how to operate the VCR, or forcing ourselves to master Windows on a PC. But in a generation or two, we will be able to tell any media platform to adapt itself to us. Not only will our automated "personal agents" filter out unwanted content, we will direct our content display apparatus (TV or PC) to configure itself to our own personal preferences.

Given the various shapes and sizes of the media boxes and screens used inside our homes, schools, workplaces, and community centers, the potential reach for universalized and individualized education are breathtaking. Regardless of debates over educational access policies and world testing standards, today's educational technologies already enable students to explore their capacity for learning more fully than ever before in history.

The direction taken by educational television today and tomorrow depends in large part on the choices made today by media investors. While educators and governments will exert a powerful influence, the flow of capital will be the final arbiter of change. Where and how we invest our resources makes a difference.

Therefore, we need to adopt a business strategy appropriate to the conditions at hand, a plan that stands an honest chance of helping us achieve our highest ambitions. Each choice we make affects the options that appear to us.
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Low Road or High Road?

Instead of taking the low road to profits on the "Information Superhighway," instead of playing to the lowest common denominator, consider the business case for taking the high road

Media psychologist and distance education pioneer Dr. Bernard Luskin doesn't mince words. "Poorly designed material lacks quality. The idea that you can 'get by' by giving low quality for a low price is a rationalization.

"One can scavenge on the bottom with thoughtless products, cater to our weaknesses like some of the video games, but such products belong on the junk heap. When products play to our weak side, they do more harm then a lack of clarity about their intent.

"When we are not willing to put in the tremendous intellectual effort required for developing a quality product, when we are not addressing the heart with the head, we end up with lame communication. Why shrivel up our own evolution? Bad video can't fake quality, and we reject it, the same goes for bad audio, or bad multimedia. People do not tolerate low quality. But people respond to high-quality content with positive emotions. We love material that appeals to the best part of ourselves."

What if we lack the means to deliver megabuck production values? Replies Luskin, "When you don't have the best equipment, as any brilliant chef will tell you, if you have to use lesser ingredients, you must use a higher level of culinary skill, a higher level knowledge and experience to make a quality product from the materials at hand.

"The future of educational media is with products that have a lot of intelligence built into them. Look at how the publishers of quality textbooks attracted investment capital just by announcing they were looking into new media venues for their content. Always invest in quality products that play to our good side. And those who are not yet investing themselves in this way are way back behind the power curve."
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Short Trip or Long Haul?

Another related fundamental strategic question is whether to plan for the immediate situation or else concentrate attention on the long-term vision. The choice ought to be affected by an appreciation for the depth of our interactivity on network earth.

Luskin again: "Think about the old-time moralist maxim of, 'Spare the rod, spoil the child,' how it's allowed us to batter away at generations of students, trying to force them into learning. But intelligently designed educational materials in the 21st Century will enable us to interact with growing technical skills. Educational products will be constructed on the basis of a well-researched understanding of communication theory and media psychology.

"Consider the new term 'forensic media,' a modern behavioral science in which forensic experts apply a knowledge of media to settle questions of evidence in civil or criminal cases, such as if a videotape has been altered. As soon as we hear this new term, it's obvious to us. The same goes for applying advanced knowledge of educational media to the development of educational media productions. Creating better quality educational content will help create better people and a better world."

Playing to our highest and best natures in creating educational media, essentially, helps set off a chain reaction throughout society. The more people get accustomed to high-quality educational content, the more they expect high quality product. This attitude about learning soon washes over into other areas of culture, influencing our business and government affairs. In our interactive world, therefore, it makes global sense to see the big picture and take the long view in our strategic choices.

In more practical terms, of course, we still need to account for lag time. The patterns set in motion by long-range thinking take time to mature. In the case of educational media, just as the merger of the TV and PC will not happen overnight, so development of educational media psychology expertise will take time to evolve.

Just as those producing DVD products schedule their launch for when the installed base of video disk players merits the product's release, so one may want to wait on the production of wide-screen interactive educational content designed for plasma HDTV display; let the installed base of HDTV sets grow before you act. Abstracted to a core principle, plan for the future, but spend for the present.

The value of each venture varies with the clarity of the vision, yet invest in current realities. Aim for a balanced diversification among general educational media ventures and those targeting niche markets.
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Developing Markets by Developing Minds

Recognizing educational media opportunities is a lot easier after defining educational media in terms that embrace the broadest spectrum of personal and group learning efforts within schools, homes, workplaces, and community media centers.

Knowledge is innately free and rightly belongs in the public domain. Yet whenever we want or need to learn anything, the market opens for access to useful educational content. We feel willing to pay education providers making knowledge easier to learn, easier to act upon in our lives.

Whether any educational media company's revenues flow directly from learners themselves or from the educational content providers, notable profits look likely for companies maintaining high quality, maintaining an attitude of service.

In an information economy where knowledge is power, educational media companies are positioned in a central role. Tomorrow's educational market will belong to media ventures producing and distributing the educational content most valued by students, educators, parents, employers, and even politicians. Shifting to digital media opens up opportunities for visionary ventures to establish themselves as providers of content for lifelong learners at any age.

Prosperity hangs on fulfilling latent potentials in educational media. A little bit of "enlightened self-interest" goes a long way. The surest way to grow the market for educational media is to grow the audience of educated people. end

  

 

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(c) 1999 by Ken Freed. Based upon the book, Financial Opportunities in Educational Television, by Judah Ken Freed.
Financial Times Media & Telecoms, London, 1998.
(ISBN 1-84073-016-1)

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THE AUTHOR is a world pioneer in distance learning and interactive media, a media psychologist, and director of the media studies program at Fielding Graduate Institute.

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If the young are educated more openly than their parents, they tend to become lifelong learners.

 
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Playing to our highest and best natures in educational media can help set off a chain reaction throughout our society.


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Last update: 30 JANUARY 2009

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